Digicuro FAQ

Need support calibrating IoT sensors, white-labeling custom app catalogs, organizing check-ins, or deploying multi-property dashboards? Explore the 67 official guides below.

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General & Branding

12 Questions

Digicuro is an all-in-one coworking and space management software.

Coworking spaces, offices, hospitals, theme parks, malls, parking lots, and government facilities.

Yes, Digicuro is built and headquartered in Gurugram, India.

Yes, all apps are available on both Play Store and App Store.

They are all Digicuro apps — fully customized with your logo, brand name, and colors.

No, members only see your brand name — Digicuro branding is completely hidden.

Yes, apps are published on both stores.

White-labeling is done during onboarding and typically takes 3–5 business days.

Standard setup takes 1–3 days; with IoT hardware installation it takes 3–5 days.

No, it is built for all users with full onboarding training included.

Phone, email, in-app support, and 24/7 after-sales support for critical issues.

Book a free demo and the Digicuro team will set everything up for you.

Space Management

8 Questions

It automates bookings, billing, member onboarding, and daily operations of your coworking space.

Yes. Members can connect, communicate, and participate in community activities.

Yes, it handles tenant management, billing, access control, and maintenance for commercial properties.

Yes, all properties are visible and manageable from a single dashboard.

It shows a live visual map of your space with real-time desk, room, and zone availability.

Yes, the floor plan updates in real time showing occupied, available, and blocked spaces.

Yes, your actual floor layout is mapped and configured during onboarding.

It manages desk bookings, meeting rooms, event spaces, and amenity reservations in one place.

Visitor & Parking

8 Questions

It digitally logs visitor check-ins, notifies hosts, and maintains a secure visitor record.

Yes, visitors can pre-register via a link and get a QR pass for quick entry.

Yes, visitor badges can be auto-printed on check-in.

Yes, the dashboard shows live visitor count and entry/exit logs at all times.

Yes, all visitor logs are encrypted and stored with timestamps for compliance and audit.

It tracks vehicle entry/exit, allocates parking slots, and manages visitor and member parking.

Yes, parking rights are assigned per membership plan and revoked on expiry automatically.

Yes, visitors receive a time-limited digital parking pass on check-in.

IOT & Automation

11 Questions

Most clients save 20–35% on energy costs within 90 days of enabling automation.

It connects lights, AC, doors, energy, and security to one smart platform controlled remotely.

Yes, the Digicuro IoT app gives full remote control from anywhere in the world.

Smart locks, lighting sensors, AC controllers, energy meters, air quality sensors, and cameras.

Core functions like door access continue offline and sync automatically when internet returns.

Yes, face recognition is supported for contactless member and staff access.

It automates room booking, display panels, smart lock access, and AC/lights for meeting rooms.

Yes, automation rules switch off all devices when the booking ends or room is vacated.

Yes, flexible slot durations are fully configurable by the admin.

It manages who enters your space using phone, QR code, RFID card, biometric, or face recognition.

Yes, every entry and exit is logged with timestamp, name, and location.

HRMS & Operations

9 Questions

Yes, it manages visitor flow, sterile zone access, staff scheduling, and compliance audits.

Yes, only authorized staff can access designated zones using biometric or QR entry.

Yes, visitors are digitally logged with host notification and entry time tracking.

It manages staff attendance, shifts, leaves, payroll, and performance from one platform.

Yes, staff can mark attendance via the app, biometric, or QR code.

Yes, shift schedules and attendance are tracked location-wise in real time.

Yes, attendance data auto-syncs with payroll for accurate salary calculation.

It lets you run remote inspection checklists, compliance audits, and safety checks across all locations.

Yes, all completed audits are archived with full details and exportable anytime.

Billing & ePOS

10 Questions

It auto-creates and sends GST-compliant invoices to members on their billing date — zero manual work.

Yes, every invoice includes correct HSN/SAC codes, GSTIN, and tax breakdowns.

Yes, members receive a payment link and can pay via UPI, card, or net banking.

Yes, monthly, quarterly, annual, or custom cycles are all supported.

It is a point-of-sale system for billing café, printing, lockers, and services at your space.

Yes, members can top up their Digicuro wallet and pay for any service contactlessly.

Yes, Digicuro ePOS runs on any Android tablet or smartphone.

It manages café menu, orders, billing, inventory, and sales reporting for your in-space café.

Yes, members can browse the menu and place orders directly from the Digicuro member app.

Yes, inventory is tracked per item with automatic low-stock notifications.

Network & Security

6 Questions

It provides secure, managed WiFi with member-level access control and bandwidth management.

Yes, bandwidth limits are set per membership plan automatically.

Yes, URL filtering and content control are available from the network dashboard.

Yes, data usage per member is logged and visible in the admin dashboard.

It is an IP-based business phone system integrated into your space management platform.

Yes, all inbound and outbound call logs are visible and reportable.

Niche Variables

3 Questions

Yes, it handles ticketing, zone access, safety audits, IoT automation, and visitor flow.

Yes, tickets are generated digitally and scanned via QR at entry gates.

Yes, it powers World Park and UP Darshan Park among others across India.